Webbox Pet Food
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Shocking customer service.
I have been having problems with their lick-e-lix. Spent over £20 on a crate of 17 having previously brought some from other suppliers to. All if them were rotten smelling! Smelt vile. I contacted petsathome and amazon who I brought them from they both issued refunds straight away. After buying them direct from Webbox and them also smelling vile I contacted them straight away, this was back in Feb. All I was sent was one single box as ‘compensation’ when i questioned this I was then sent a prepaid small envelope to try and shove over 100 lick-e-lix into, and have had radio silence whilst they ‘investigate’ not even an offer of a refund for useless goods. My cats LOVED their products but will now have to go without as I don’t have money to waste. Avoid.