Freebird Airlines
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Fast response and great help and kindness.
Booked flights for wife, son and 82 year old mother-in-law. Have had lots of questions around the trip and I have to say customer service has been absolutely amazing. Chatted via WhatsApp they responded really quickly and gone out of their way to help our elderly traveller showing great kindness and support. Wanted to leave a review to say thank you for putting our mind at rest and all of your help. Faster and more empathetic responses from Freebird than I got from BA this time last year! Thank you Enes and Furkan you are great ambassadors for your company.