Warner Leisure Hotels
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stayed at Studley castle 4 nov 2024…
stayed at Studley castle 4 nov 2024 which was enjoyable as usual but on one evening the lift from floor 1 to ground floor had a power black out which left us in total darkness .Not able to see or use emergency button at all. all power restored after a while so we were able to continue. Reported it immediately to manager who said it was an engineer problem and would contact them. I did not feel they were concerned how this experience affected us by not wanting to use the lifts after that but we had to!!