Anon

Jun 25, 2024

Rapacious company with no customer service

We relied on the international calling plans that the company offered and it dropped 60 countries (including the one we needed) from it's calling plans with same day notice. I had several phones with annual calling plans applied and they 1) refused to honor the terms of the annual calling plan 2) refused to credit me the cost of the remaining terms in the plan when I had to switch to a more expensive plan to get the calling. All they would offer is a possible chance to get a international add on for the same cost as the annual renewal of the more expensive plan. This is a blatant money grab and a horrible customer experience. They paint you into a corner and demand your credit card number. If you need international calling stay away!!! Who knows what the next money grab will look like! I've gone month to month now while I look for a more honorable company.