Thrive Travel
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Discrepancy between what I paid for and what I received.
When I ordered and paid for these flights through Thrive Travel, they said they were cancellable / changeable and had 1 free checked bag per person; however, when I received the booking confirmation, the flights were not changeable and had no information about what baggage was included for free. I couldn't find baggage information from Thrive Travel or the airline reservation themselves. Do we have 1 free checked bag or not? If not, it's bait and switch. If yes, how do we prove that when we show up with our baggage.