Halfords Retail
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I visited HALFORDS BURY ST EDMUNDS SuffolK
I visited the bury st Edmund’s Suffolk , to have a car battery fitted that I purchased online , on arrival I was told it was going to take under 1/2 hour ,my car was parked under the gazebo, I returned back 1/2 hr my car was not finished , 10 more minutes I left the store car park , I then received a parking fine for £100 I phoned Halfords head office, they gave me a ref number and told me to return to bury st Edmund’s store and explain with letter and ref number they will sort the fine I arrived at the store explained what I had been told I the member of staff said straight away can’t help… I asked to speak to manager , I was told he was the manager…I asked for his name I hesitated then replied it was Richard I refused to give his surname , I wasted my time and petrol and still have this fine of £100 for a parking space under a Halfords gazebo, and was so upset of the rudeness and manor of the manager ? Richard ? , public in Suffolk avoid this store , horrible customer service , manager needs replacing , and they need to make it clear to everyone about the car park tablet to fill in registration which I wasn’t