Paisley Freight
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Horrendous service!! Not worth the single star
Horrendous service!! We used them for the first time to ship a freshly powder coated set of alloy wheels to a customer. All were bubble wrapped and in boxes and extra insurance paid. When the wheels arrived one box was badly damaged and a wheel badly chipped. Rang Paisley Freight who said to email when I had received all the photos (no mention I only had three days to do this). When I emailed with the photos attachedI I was told I hadn’t opened a complaint via email within three days (even though I’d rung them on the day of delivery once the customer had told me) so there was nothing they would do and refused to discuss this further. Even with insurance they refused to reimburse anything whatsoever. Having then looked online, social media, etc it’s clear others have had the same issues with their wheels. TERRIBLE SERVICE, WORSE ATTITUDE...having sent car parts all over the world previously without issues it’s a shame I’ve had to resort to a review like this for the first time... AVOID THEM