RedBox Rx
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Excellent health care with wonderful customer service
I had used RedBox RX several months ago when it was impossible due to a trip and severe weather damage in the area I was traveling to get to my own doctor or an urgent care site. I decided I would try them again due to my great experience the first time. After completing the online survey, I received several emails right away (confirming receipt of my request, status of their physician's review, and final notice that my prescription was issued and shipped) -- all within one hour. I would have been waiting in an urgent care waiting room longer than that. When I had a question about the proper shipping address, I sent an email to their customer service line and received an almost-immediate reply with confirmation that they had my correct address on file. I believe a real person was reading and replying to my emails which is amazing customer service. So many times these days it feels like online requests for assistance go into some vast endless void -- but not with RedBox RX. Give them a try the next time you're battling a health problem and it feels too difficult to get to a brick-and-mortar location.