Available Car
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Purchase of a car
I recently purchased a car from you and was not happy with the way my sale was handled in respect to finances. I applied for a PCP but then received a call to say it was a HP I applied.The form had completely wrong work details on. When eventually change to PCP I was told one monthly figure but then sent documents to sign prior to collecting a car that had completly different figures on. Every time I called I was put through to a different person who told me different things.. There was no consistency from start to finish . On the day of the car collection I was called and they told me I won't be able to collect the car if I didnt sign documents which by the way I never received by email. The whole process from buying to collecting a car took 5 days which was not acceptable and caused us a lot of stress and multiple calls to garage.