TUI Cruises
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Tui cruise Absolutely let down…..
Absolutely let down….. We went on our first cruise with tui Marella explorer 2 around the Caribbean… what a let down. There was 3 of us and booked a balcony cabin (which is much more expensive then an inside cabin) and was assured we’d have 2 single beds and a sofa bed. On arrival we got a double bed that couldn’t be split and a sofa bed. We did go to reception and was told they were full and they’d sort out the following week, after 5 days we were told they’d give us a single bed and bunk beds. At the end they split our party up by offering an additional room as that was all that was available. This being an insdecabin (NO BALCONY) Then there was an outbreak of GI which lead to the buffet self service being manned having to queue in long queues for a drink then another queue for food. The ship had a lingering smell of sewage. Them they decided they needed to close the pools and whirlpools. Overall the experience was terrible. I sincerely would not recommend Tui cruises and most definitely not be recommending or booking with tui again.