Webbox Pet Food
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Poor customer service/complaints
Poor customer service/complaints. Was buying cat food senior naturals direct from Webbox and would get few pouches in the mix with just very odd colour jelly and no meat. Sent photos in via email to customer service and got reply saying they will look into it (not interested). Happened again and sent more photos and this time no reply. Rang customer services asked to speak with team member who was on email and kept hanging up ,left phone message no response! UPDATE. I Have now been contacted by member of staff ( Elizabeth) who has been very helpful and professional and has met my expectations. Hopefully going forward this problem won't happen again.