Sears Home Services
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This is not the Sears you knew
This is not the Sears you knew. My Kenmore Pro fridge needed repair—after 4 technician visits over 25 days it still didn’t work. I had to buy a new fridge. On that fourth visit the tech claimed he issued a refund, but after several weeks, nothing came through. When I disputed the initial failed repair costs, Sears lied to my credit card company, saying they only came once and fixed it. There’s no customer service, just an AI wall. Stay far away from Sears.