RedAwning Vacation Rentals
Read all reviews for RedAwning Vacation Rentals →
Rented a vacation house
Rented a vacation house. Mermaids&Mutts for me and my 2 children. Upon arriving there.....the view is nothing what are in the pictures. The view you have is of bushes...no ocean. Secondly....the area this house is located in is absolutely terrifying. Within 2 hours of being there....there was a shooting very close...and there were gun casings outback of the house. I had two young kids so I urgently found somewhere else to stay. We left in such a rush we left behind over 100 worth of cold food. I contacted red awning to left them know we weren't even there 2 hours....and I am being refused a refund. False advertisement....stating it is a "family friendly " neighborhood. Really there are prostitutes roaming every corner and a lot of violent crime. PLEASE STAY AWAY FROM HERE. **The company claims they had no way to rectify the situation....however for 2 hours of being there I paid $2700 and I was offered zero refund even after providing photos of the situation. ** DO NOT RENT FROM REDAWNING...OR ..MERMAIDS AND MUTTS. I booked through air bnb and contacted them immediately upon leaving....yet I'm being told I did not contact them. I provided screen shots as proof. Stay away from this company. If photos were allowed in this review I would share along with the crime rate of the area of this alleged "Family friendly" neighborhood I am being refused a refund and I will be seeking legal advice. This is false advertisement. Red awning is stating I failed to communicate however the moment I left I contacted air bnb since that is who I booked with. I'm being told no local police report was filed. Just bc I didn't stick around to file a report when people are shooting guns is absolutely insane. I had 2 young children with me. I will be relentless on informing people how this company so carelessly jeopardized our safety and is not willing to rectify the situation.