Avec Car Rentals
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Dishonest company
Booked a car through last-minute.com for a week. On arrival they told me they didn't have the car I booked (Honda city saloon) and had a hyundai i20 hatchback much smaller, as I just wanted to get out of the airport with my family and enjoy our holiday I agreed. They charged an extra £125 to cover the toll charges and promised to pay the deposit back minus the toll charges on return. I returned the car in exactly the same condition, the check In guy said everything was good and refund will arrive in 7 days. On my return home they further charged £147 and £6 for minor damages. I didn't cause any damage and am still waiting on my deposit. I have now opened a dispute claim with my bank. Don't use this dis honest thieving lying company.