Sixt
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SiXT is the worst rental car company I…
SiXT is the worst rental car company I have ever engaged. The company along with its representative are all just looking to thug tourist with excess charges. Rented a car with them for a day in Paris, and this turned into a year long trauma for me with multiple charges which I landed up paying for. Paid over $500 to SiXT at the end for rental, damages and tickets. This is after the car broke down in the middle of the highway, standing me 4 hours away from Paris. SiXT representative tried to thug me for 300 euros in cash. SiXT did not refund me the rental charge for the day which they promised they would. They removed it for a couple weeks and put the charge right back to my card a few weeks later. Then six month later they charged be for an additional 280 euros for damages. Read my story - my complaint below written to SiXT and what happened. — I rented with SiXT on Nov 12th, from the 14 Gare Montparnesse train station location. Attaching the contract agreement for your references. While returning on my journey the Toyota Corolla broke down on N175 highway 4 hours away from Paris. The engine lights came on and a flashing message indicating no power to the brake and engine. The car came to a complete halt in the middle of the highway. Luckily I was able to pull over on the side between the highway and an exit ramp. Police were called and I was towed away. After waiting 4 hours with my wife and 2 kids at a tow station, SIXT assist was finally able to find me a Taxi back home. However, the SiXT agent was not able to process the full payment of the taxi and I had to pay 330 euro in cash for the difference. I have never experienced a rental car break down like this. My family was stranded in the middle of the highway after dark, in a very dangerous situation with ongoing traffic. Additionally, we waited 4 hours to be towed away and finally get a taxi home which now is charging me 330 euros in cash. This has been an extremely bad and dangerous experience for my wife, 2 kids and myself. I would like a request a full reimbursement of the following charges - 1. Cash paid to Taxi - 330 Euro 2. Car rental charges 3. Gas Appreciate your help in the matter. Note - SIXT assistance agent Tiffany was extremely helpful and patient. She stayed with me on the phone and helped me get a Taxi home. Thank you Tiffany.