Sixt
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Hire once, get charged three times...
I rented a hatchback in Italy in August 2024 for 10 days. I paid for the hire with a voucher from a UK online company, which was accepted. The car was returned without any problem or extra charges incurred. Six weeks later a deduction from the full cost of the hire was deducted by Sixt from my card. My bank in the UK looked into the matter and said they regarded the deduction as fraudulent. (The bank compensated me at that point). Sixt were unable to explain the second charge. The invoice they produced confirmed that there was no additional payment required. A refund was therefore expected. None was forthcoming. Three weeks later I received a debt collector demand (with additional charges) from Germany (c/o Sixt head office) for the same amount. A THIRD payment for one hire - each around £620 / E725! If you want to spend many hours on the phone trying to sort out something like this, or are happy to be repeatedly charged for no reason whatsoever, then Sixt might be the company for you. Otherwise, avoid it like the plague. I know I will.