TUI Cruises
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Not again !!!
Travelled on tui voyager for first time ever with Tui. Would I go back? There would have to some special offer from Tui. We went to spa first day … robbed blind … the pushy sales tactics to buy Elemis products is disgusting … the staff stand and hound at every exit and at every opportunity … said this in their review but Tui don’t care !! They deduct a £1 on embarkation from your credit card which is meant to be deducted from final bill … mine wasn’t intact it was taken twice under ‘charity’ payment… it’s only a £1 but if Tui did that to 1900 passengers then it fairly adds up but where does it go ???? Glass case taken from cabin … spoke to reception .. said it wasn’t their problem !! Booked trip via Tui to Rome … completely rushed … free time about 10 mins … didn’t see colosseum, Spanish steps and spend 15 mins at Trevi … restaurant recommended for lunch by Tui rep was awful !! But bar staff, cleaning staff, entertainment and food & drink all good. Weather bit iffy which meant we lost out on Corsica and an extra day at sea but no one’s fault but Tui didn’t offer any compensatory voucher which other travel companies would have. All in all it was a last minute booking at a ridiculously cheap price so I suppose I got what I paid for !! Used other cruise companies before & probably would use them again not Tui.