Auto Accessories Garage
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Extremely poor customer service and products
I believed that I was ordering my Husky X-Act floor mats for my 2022 Nissan Rogue from NAPA. I thought that Auto Accessories Garage was the Accessories department of NAPA. When I went to install my floor mats the rear mats fit perfectly. The front driver side was very difficult to connect to the small studs on the floor, but I thought we had gotten it in. The passenger side I was not able to get on at all. I immediately contacted customer service and was asked to send a picture, which I did on May 2, 2025. I then waited for a response or a replacement. Nothing! I contacted them again and got told they were having difficulty with Husky returning their messages, and as soon as they heard back from them they would let me know. So, I waited again. Again I had to contact them. I was told, by Ana, that she was going to get Husky management involved as well as her manager. I was not the only one waiting with this problem. This was on the 27th of May and I have not heard anything from Ana. Twenty-five days of excuses and very expensive floor mats that most likely will not be replaced or refunded. I am not sure if NAPA or Husky are part of the issue but I do know that Auto Accessories Garage is definitely NOT a reputable company to work with.