MK Handyman London
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Poor quality of work, left a mess and made inappropriate remarks on race
I had a very disappointing experience with this company. The owner was rude and attempted to justify their poor quality work by referencing my race (P.S. and they got it wrong). I needed curtain tracks, shower riser rails, and a toilet roll holder installed. The quality of work was subpar. It took them two hours just to install curtain tracks in the living room, and they still messed it up. A metal connector was placed in the middle of the tracks, preventing the curtains from closing properly and the workers had to redo them. One worker had to hang one curtain panel three times due to carelessness. The shower rails were installed upside down. I had to look up the correct orientation and ask them to fix it. The owner's email response was rude and unhelpful. He brushed off the issues then said 'Chinese people are specific as clients’ and ‘I believe you understand’ which was interesting as my race has nothing to do with their incompetence. I'd strongly recommend looking elsewhere. I also discovered that two holes were drilled on the ceiling by mistake and the workers didn’t even bother filling them so I am now left with two empty holes staring at me from the ceiling.