Aegean Airlines
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First and Last time with Aegean
I took Aegean for the first time this week (I take the plane every week for work) to go to Yerevan through Athens. Conclusion, you shouldn't fly with Aegean. Their employees at checkin are rude. At checkin in Frankfurt on Monday 12/08/2024 the guy was already insulting an asian passenger who wanted to board, he required more information and he just insulted him... so i arrived politely at the gate and the same guy was also talking to me disrespectfully I did have extra luggage but i was travelling for business and happy to pay, not my money anyway, and he was talking to me like if i was trying to cheat the system. So i paid the 50 EUR and guess what ? They managed to lose my luggage! The airport of Athens was a pain to do a transfer ! You need to go out through the luggage reclaim in order to enter again and go through security again ! The personnel in Athens was way more friendly. Aegean airlines sent a satisfaction survey and there was no option to really complain about the situation in the survey ! So that means they have no intention to improve on anything, nor to know where things go wrong... in flight experience was fine at least. Check-in online was easy. All in all, not a good company to fly with. Avoid.