RedBox Rx
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hidden charges
I made a purchase on RedboxRX where the advertised price excluded shipping. After filling in lengthy forms, the final checkout price was more than double the initially advertised amount, which felt deceptive. I continued with my order, only to discover in my receipt an additional $39 charge for advisory services (prescription approval). This charge was not evident during the purchase process or on the checkout page. Upon discovering the extra charge, I contacted RedboxRx via chat and phone. Their site indicated my order had not yet shipped, so I requested a full refund, but they refused. During the chat, RedboxRx changed the status of my order to shipped without providing a tracking number. The email they sent included a broken link for tracking the order, and the order tracking on their website is also not functioning. Additionally, there is no order ID associated with my purchase. In my opinion a series of deceptive business practices. Caveat emptor.