H10 Hotels
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Excellent staff but felt crowded
I stayed at the H10 White Suites hotel in Playa Blanca, Lanzarote, for one week, with my wife. We have previously stayed at another, larger hotel, in the area and fancied a smaller, 'boutique' hotel for a change, and in the belief that it would be quiet and offer a good chance to relax for a week. The hotel has a nice lobby, with a small bar to the side. The rooms are spacious and clean, and the beds are comfortable (although 'double' means 2 singles pushed together, and even made up with separate sheets). The staff throughout the hotel are friendly, polite and helpful, and they work extremely hard. The hotel advertises 2 swimming pools, but in reality, it is 1 with a dividing walkway, and neither part is very big. The general feel of the hotel was that it was crowded. That was supported by the fact that sunbeds were often difficult, or even impossible to find. Beds were reserved early in the mornings by depositing towels on them, despite the fact that we were told on arrival that it wasn't allowed. Another sign of overcrowding was at the dining room. At breakfast and during the evening mealtimes, there was often a long queue outside the dining room, as there were obviously not enough tables. There was entertainment provided throughout each day, at various times, and in different locations. The standard is generally good to very good. The evening entertainment, from 9pm to midnight, is outside, at or near the pool bar. The problem here is that you have no choice but to listen to it, even if you don't particularly want to, as it is invariably very loud, and can be heard all around the complex, including inside the rooms. The odd earlyish night is out of the question. Despite the best efforts of the staff, we were disappointed with White Suites, and will be looking elsewhere for our next holiday.