Aegean Airlines
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soooo GREEDY
Recently they became soooo greedy and behaving like a low cost companies. Only talk about money. They need to charge you for anything even if you already have it in your fare. In my last flight i had a long connection in Athens, i bought a souvenir which i have been told later at the security check that i cannot take it on board and they asked me to go back and to check in my carry on if i need to take it. When i went to ask at Aegean desk, they asked me to pay 42 euros to check in my carry on which already included in the ticket!! Then their representative started to check my booking "like she is investigating" she was asking if i paid for my pet in cabin. I answered yes and i don't know what is the relation between my inquiry and my pet in cabin. The ugly part is even when i answered her that i booked for my pet from Cairo, she looked at me saying no you didn't pay!!!!! If i didn't pay how it took it from Cairo to Athens and how it appeared in front of her on the system?!! I was shocked from the way she is questioning me after i confirmed that i paid and i have the confirmation mail she asked me how much did i pay !!! So ugly and irrespective way of dealing with the customer who is paying your salary. Also at the gate they were weighing people's carry on(s) and charging them (some were asked to pay 42 and some 50 euros) i don't know based on what they decide the amount you need to pay. In front of us there was one lady they needed to charge her 100 euros because she had 3 items while in her ticket including one item only, the lady wanted to put 2 items inside each other and to pay them 50 but they were saying no you cannot ! You have to pay !!? I don't know why this greediness... I am sure they will lose a lot of customers that way.