18650 Battery Store
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Placed an order on 11.29.24 and they…
I had placed an order on 11.29.24 after utilizing 18650 Battery Store for some years. In the past they always provided prompt shipment and always quality products. Something happened with my order and after reaching out to them and getting a canned holiday reply, I wrote a poor review about this recent experience. In the past week their customer service department reached out to me and we discussed the problem. I have renewed faith in the company and will again be using them going forward for my specialty battery needs. The personal touch is something you rarely see anymore from uncaring companies, The 18650 Battery Store is obviously not one of these! Placed an order on 11.29.24 and they created a shipping label that day. As of today 11 days later the tracking number they sent me, when checked on the UPS shipping tracker says that "label was created but UPS is not in receipt of the product". I reached out to them two days ago and they sent some canned holiday shipping delay response. Sent another email today and there was no reply.