Sears Home Services
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I would not recommend this service
I would not recommend this service. It is a disaster. The techs do not show up when scheduled. Appointments are canceled for no reason at the last minute. We’ve been trying to get our refrigerator/freezer repaired for two months. The first repairman had to search the internet to try to diagnose the problem. He failed. The part he ordered didn’t work so he ordered all of the parts he could find. Another repairman came to install them after they cancelled three scheduled appointments. He put one part in and took the others with him. He left a bit of a mess. He put a dirty cover on our kitchen stool and left it covered in dirt. He also left random screws in the freezer. The refrigerator/freezer is still down and they haven’t returned. We’ve scheduled two more appointments and the tech didn’t show up. It is our opinion that this service is a complete scam.