Aegean Airlines
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MOST DISGUSTING SERVICE
My parents arrived on Tuesday 17 December from Athens, to find that one of their bags had gone missing. They sent these emails saying that the tracking is ongoing but no update as to where they think the bag is. The bag has all of my dad’s chronic medication. He is 86 and this is causing him huge stress and anxiety as he has no medication and this could be a danger. If anything, God forbid, happens to my dad, who is actually going to take responsibility? This is absolutely shocking, unprofessional and disgusting. On the Property Irregularity Report that they gave us, which has a telephone number, this number is non existent. There is nowhere or no one I can call to actually speak to someone who cares or can help us or gives a damn. The other joke is that he can only claim after 45 days of the bag missing. If my dad waits that long he will probably be dead by then. DISGUSTING!!!!!! SHOCKING!!!! INHUMANE!!!!