Trustadvisor
Read all reviews for Trustadvisor →
Phone Trade In
I recently used We Buy Any Phone to trade in two of my phones. One of them was in fairly bad condition, so I wasn't too concerned about its valuation. However, the other phone was in good condition, and I received a trade-in value offer of £140 from We Buy Any Phone, which was higher than the next best offer of £100. Given the higher offer, I decided to go with We Buy Any Phone, anticipating a slight reduction upon inspection. Potential customers should be aware that We Buy Any Phone uses ultraviolet light to detect any issues with the phone, which is understandable for assessing defaults. In my case, there were no mechanical problems, only some wear on the back and front. The initial offer of £140 turned out to be misleading. After inspection, they reduced the offer to £44, which was significantly lower. They later offered an additional £10, probably to cover the postage and packaging costs for returning the phone, which they estimate at £10 but realistically should be about £5 for tracked and signed postage. For anyone considering using We Buy Any Phone, manage your expectations unless your phone is nearly perfect. Even then, I would advise caution. The initial high offer of £140 seemed attractive but was not reflective of the final valuation. It might be better to go with a slightly lower but more reliable offer from Apple, Currys, or other reputable vendors. In summary, be cautious and consider all your options before choosing We Buy Any Phone, as the initial high valuation might not hold upon closer inspection.