Aegean Airlines
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Customer service…terrible
The seats are nice but customer service is terrible. They cancelled my flight and I confirmed the refund with them but then they only have MD back the taxes not the fare. No one acknowledged the mistake.mobwy lost !! Very often rude and aggressive Just last week I asked inlibe a simple question about miles redemption in shops. It took me days because the guy refused to answer despite my writing black and explaining. Very rude very stiff and awful. I complained in Facebook, again they did not even bother to read and gave nd the wrong answer but after insisting I fof if. Yetz they covered up the terrible behaviour of their colleague who never wrote back(he was determined not to answer... lamentable) and they supported and justified him. It is standard procedure in this corrupt environment. They cover each other and they twist shamelessly anything to hide and cheat. I asked Facebook for the contact details for Complaints twice. They kept lying and covering up the other guy i asked again, they never wrote back hiding in the oven lies and died the hole company is lije that.years now the same. AGGRESSIVE in their mistakes, smooth liars.... The client is always wrong is their corrupt motto.