BioWare Store
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The site itself is awful
The site itself is awful. No way to view any order-specific information (forget what card you used? Well it doesn't tell you that). No information displayed for status of a return (my current problem, and no response from DPI Merchandising Inc which handles that). "Visit Help Center" just redirects you to the same Order Info screen. Overall a poor experience from their website mostly. EDIT: Return was finally processed. But the fact I lost over $20 is insane. They don't refund the high shipping cost, and also charge $8+ to return the item. This is anti-consumer at it's best and makes me not want to shop again. Shopping for clothes online is difficult, and they make it difficult to return stuff in the unfortunate event that the size you choose doesn't fit (the size I always wear was WAY too big).