Firefly Car Rental
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Rented a car from Firefly at Malaga…
Rented a car from Firefly at Malaga Airport. I had prepaid for the rental and also for rental insurance via the airline I flew with. The flight was delayed about an hour and we were under time pressure picking up the car. Assistant acknowledged rental had been prepaid and asked for credit card for deposit. Told me deposit would be released when car was returned. Asked me to sign agreement and initial. When I returned the car and returned home my credit card was debited €272 the bulk of which related to Super Cover. I wasn’t offered it when I collected the car and didn’t ask for insurance as I was already covered. It was included in the agreement but I didn’t spot it. In my opinion they scammed me. Rated them as 1 but would prefer to rate them zero. I’ll never use them again. Beware everyone