Mobile Direct
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Poor customer service
I purchased a phone that unfortunately stopped working. The process of getting it repaired was excessively long, and the customer service was extremely poor, to the point that they haven't even responded to my last email. I believe a company should be judged on how they handle issues when things go wrong, not on the next-day delivery that the courier handles. Based on my experience, I would neither purchase from them again nor recommend them to others.