Sears Home Services
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They broke things and left
The technician came out to troubleshoot why my air conditioning was not cooling effectively. At the end of a number of hours he stated that he would need to schedule a separate appointment to come and troubleshoot, that this was only an evaluation appointment. He scheduled the next appointment for a week and a half later, and then left. I went to turn on my air conditioning, as the temperatures were in the 90s outside, only to find that my unit was off. I went downstairs and found that my HVAC unit had been taken apart and not put back together. There are no phone numbers for Sears Home Services to reach anybody, and when I finally was able to get a hold of somebody, in india, I was told that my issue was being escalated and that the technician would be back out in a week and a half to fix the problem that he had caused, where my unit was now disassembled and non-functional. I expect when somebody comes to do work that they do not leave it in worse condition than they found. I will have been left without air conditioning for a week and a half now in temperatures above 100°.