Courtney Silva

Mar 19, 2025

One and Done

Derrick M. was prompt, knowledgeable and professional. Unfortunately, the technician assigned to us prior to Derrick, had abruptly left the company in the middle of repairs and scheduled appointments. Without prior knowledge of our problem or what parts were already ordered by prior tech, Derrick was able to re-diagnose, and repair our washer within 1 hour. We are so grateful and cannot thank him enough! Mahalo mahalo mahalo! … now, we can finally catch up on mountains of laundry!