Trustadvisor
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GoFundMe refuses to respond or lift suspension on legitimate campaigns.
If I could give less than one star I absolutely would. I have been dealing with a never-ending GoFundMe email thread from an unresponsive and unprofessional team. I am apart of a non-profit that has provided mutual aid and works with humanitarian crisis' based in the US for nearly two years now, and we have never had any issues with fundraising and or distributing of aid especially when these are emergency funds being raised with full transparency as to where the funds are going and how they are being used. There are multiple updates we post as an organization, we are vetted, and established yet I have been in a never ending email thread constantly being told that they are reviewing us to ensure we are under their compliance. I have read through the compliance and legal forms and we have provided everything and more. It's incredibly unprofessional and gross behavior to deny established groups and medical professionals the funds they need in order to carry out daily operations. I am urging you to use any other outlet than GoFundMe, especially if you are raising emergency or necessary funds, since there seems to be no care for human life or humanitarian assistance. Given that our organization has been constantly asking for months for anyone to lift our suspension rooted in no actual reasoning, let alone respond to us, let alone give any specifics or updates, I strongly suggest going with any other fundraising platform. I am frustrated and disappointed and will be notifying other's to not go through GoFundMe, when other platforms have never been this callous and unprofessional.