Affinity Water
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Overcharging
I just moved into a new flat, a single one-bed flat by myself, and Affinity Water is charging me the equivalent of a three-person household!!! I've sent several emails to complain and when I spoke to them on the phone the staff were extremely unhelpful with "nothing I or my supervisor can do". Their excuse is they don't know how much water I would be using and I can tell you not enough for a three-person household! I have yet to receive an email response after waiting a month! two weeks per email! Reported them to CCW!