Hulala Home Inc
Read all reviews for Hulala Home Inc →
Having purchased 2 Midcentury Modern…
Having purchased 2 Midcentury Modern Nights, after looking for weeks, I was looking forward to receiving them. As soon as they were delivered, I did want I always do, open one box take out the largest piece, the top, to look at the overall quality of the item. I was extremely disappointed to see the the top consisted of short pieces of wood that were put together with what looked like a saw blade edges. This feature was not revealed on the Hulala site and if it had been I would not have purchased. I contacted the customer service department asking for return authorization and since then have gotten nothing but a run around. First I was told I’d have to pay for shipping, which I refused as the items apparently were not vetted by Hulala. Then I was told I’d get a 15% + 10% adjustment on my current purchase and future purchase. I was also told I’d have to send pictures of the night stand top. So I’ve done that and know continue to wait for their return authorization update. I do shop frequently on line and have NEVER received such terrible customer service. I’ve been deal with this since November 11th and it’s now November 19th