கசடதபற

Aug 23, 2025

Avoid Lycamobile – Misleading Policies and No Accountability

I purchased four SIMs under Lycamobile’s Family Plan, only to discover that there was no network signal inside my home—I had to step outside just to get a single bar. After working with their technical team, it was confirmed that my location had no coverage for their service. Within hours, I switched to a different carrier and returned all SIMs—activated and non-activated. Despite this, Lycamobile refused to issue any refund, citing a clause in their Terms and Conditions that Family Plan purchases are non-refundable, regardless of activation or usage. Their response was robotic and dismissive, hiding behind fine print rather than acknowledging the genuine issue. This experience felt deceptive and unethical, especially when the product failed to deliver basic functionality. I strongly advise others to avoid Lycamobile. Their rigid policies and lack of accountability make them a risky choice. In my view, this was a clear case of selling a non-functional service and refusing to take responsibility.