Klass Wagen Portugal
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!!!!!Beware of Hidden Costs When Booking!!!!!
I recently rented a car from Klasswagen via bsp-auto for a trip from Faro to Lisbon, and unfortunately, the experience was extremely disappointing. While the initial booking confirmed a rental cost of 97€, including insurance, I was asked to pay 460€ when picking up the car. This included hidden fees for dropping the car off at a different location, an exorbitant insurance charge, and a one way transfer fee that was never disclosed upfront. The final cost was drastically different from what I had agreed upon, and I found this lack of transparency and honesty to be completely unacceptable. I would caution others to be very careful and make sure all costs are transparently communicated before renting from this company.