Sixt
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Never Sixt Malpensa. Find somewhere else.
I have traveled the world the past 12 years and rented cars from different companies in multiple countries. Sixt in Malpensa airport is by far the worst car rental experience i have had to date. We rented the car for a weekend by mistake, as we needed the car already on the Thursday. The crew was helpful and helped us out. We also ordered extra services so the price went up. When we got the bill the price increased from the initial € 430 to €1446. Why? Because when you rent one more day the whole weekend offer disappear and there is nothing they can (will) do. In addition to the price we accepted, they added the taxes that they did not inform us about (€260) and charged for extra gas even though 7 people have seen that the tank was filled 12 kilometres away. When I contact them, they only say “You accepted the price”. Of course, i could not see the itemised price and they never spoke about the extra tax. Done with Sixt in Malpensa and everywhere else.