TUI Cruises
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Just on our last day on the Tui Isla…
Just on our last day on the Tui Isla river cruise ship around the Danube. It was a 14 night cruise and we will not be using Tui again. For the whole 2 weeks most of the cabins, restaurants and club lounge have not had ANY air con😡 extremely uncomfortable and unhealthy as we’ve had very hot days (sometimes in the high 80’s). Plus I’d say nearly every time we docked we had another boat parked right next to our French doors so we couldn’t open them to try and cool down, as you could actually touch the other boats it was that close to us😡 AND apparently this air con has been a problem for some months YET they never told us this fact before they took our money. The “entertainment” was abysmal. The singers were too loud and out of tune, plus some of the genre music was heavy metal (age range on here 50/85 approx)! The food was so repetitive over the 14 days. But the waiters, bar staff etc were lovely and work hard in that unbearable heat. A huge health and safety risk was the wooden floor into the restaurant was flooded from day one. The majority of passengers are very elderly and quite a few of them fell quite badly on this unacceptable hazard. WE WILL NOT BE USING TUI AGAIN.