Halfords Retail
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Shambolic experience
Ordered a coolbox and adapter from Kirkstall online, showing as in stock. They then cancelled the coolbox automatically but left the adaptor for it as live. Lengthy phone conversation with an outsourced call centre. Aparrently it's out of stock despite website letting me buy it. New date was too late due to an upcoming trip but another store had it but they can't simply transfer the transaction there. Have to wait for refunds and repurchase. Absolute shambles and bonkers way of working - will use Go Outdoors instead