Sassoon Academy
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Terrible Teachers!
The one star is for the teachers (not the students). I cannot believe how rude the teachers are to the clients and students. I was having my hair coloured in a small group of 3 students and Amber the teacher was just simply rude and made me feel very uncomfortable. Amongst her rude comments was ‘your hair is green’ whilst holding it in both hands and pulling a face of disgust. The student was lovely and very attentive. I then had a cut with a different class with just two students, who had very little experience, I heard them talking to another student that it was only their second day. With such little experience you’d think the teacher would be there to guide and ‘teach’ the student, instead she shouted the whole time and played loud music. One of the students ended up in tears and couldn’t continue. She barely watched my hair being cut and didn’t like it when I said enough had been cut off the front. This was truly a dreadful experience. Part of the experience should be teaching the students how to treat clients and ignoring what they want, being rude and critical is a terrible start to a career in hairdressing. VA Academy you need to send your teachers on a customer service course. It takes very little to be polite and treat customers with respect.