Sterling, A First Advantage Company
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Awful
Awful. I’ve had to submit forms via Sterling for 2 jobs so far. They drip-feed requests for information instead of being clear about what they need in one go. Without exaggeration I’ve already spent 2 hours filling out initial forms, then received almost 20 emails so far asking for odd bits of info. Often having to resend things I’ve already uploaded. They often ask you to send documents containing sensitive personal info (e.g. passport and financial details) via email with no security or passwords. Finally it just looks so unprofessional, no branding, banners or logos in the emails so they look a lot like phishing scams. One of my references actually contacted me to ask if it was a scam before they clicked the link in the email. 4 weeks and counting since this process started, with no end in sight….