Hyatt Hotels
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If I could give zero stars I would
If I could give zero stars I would. Raised a complaint in June after staying at one of their Inclusive Collection Hotels in Majorca (Calvia Dreams 😡). Paid for UNLIMITED LUXURY. What a joke. We received hardly anything of what was advertised when we booked. Then to top it all after a shocking 3 nights they damaged an expensive Ted Baker suitcase. The complaint has now dragged on since mid June and my emails are being ignored. Save your money and book with a hotel chain you can rely on to deliver what you pay for and take accountability for their mistakes.