Trustadvisor
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Disaster at The Riviera..Torquay
Went to The Riviera Hotel on 22.11.24..the lift was confusing and mobility scooters could go no further than the lobby, not allowed in the one lift. No grab rails in the shower or by the toilets..steps to sports bar difficult.. explained when I booked with Leisuretime that I am disabled.. definitely not a suitable hotel for anyone disabled..no help with carrying my meal back to my seat in restaurant. Food was lovely..Our heating wasn't working either. Manager very abrupt to us. Did complain after and was told that its an old hotel..