Aegean Airlines
Read all reviews for Aegean Airlines →
Absolute indifference and disgrace.
I arrived at the ticket counter of aegean about 1:30 hours earlier, which is not ideal but usually is a non issue. The qeueu progresses slow but surely until it is my turn. Some random lady is inserted ahead of me, and from what I gathered they were overweight or something and they had to fill a form. I was waiting for my turn for half an hour standing, they just couldn't proceed. Then I run to the body check, with a huge line that took another good 30 mins. While I am close to my gate I hear my name, run and after 2 mins I see the personnel looking apologetic, announcing I missed it. I was delayed every step of the way, yet I was forced to pay for a brand new ticket the day after, not even a slight discount, all because the mistreatment. If you think that this won't be you tomorrow good luck. I travelled with a rival company and it was much better. Mind you I had prior travelled for another 4 hours to reach Athens. I still can't believe I lost the flight while I had ample time because the ticket counter was frozen for half an hour because they were looking for a piece of paper. There is 0 respect for you, your money, your energy and your time. I lost a workshop because of them and 170 euros. I just hope they won't lose my baggage too.