Halfords Retail
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I have a complaint
I have a complaint. I booked for all 4 tyres to be changed at my home address yesterday. I have no notifications confirming when someone would arrive After 6pm someone turned up. However they could only change 3 tyres as the 4th was damaged. I was told that the 4th would be changed today. After 2 calls to find out what was happening I have been told that no one could help as the hub are not answering emails and phone calls. The is absolutely unacceptable. I have raised complaint only to be told have to wait till next week for a response. I asked to speak to a manager only to me told there isn’t one in the office. So I’ve just been left. I’m so cross. You have taken my money jd not provided the service I have paid for. Basically theft. No consideration of what I’m supposed to do now.