MasterClass
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Major Problems Need Fixing
Some of the classes are very good. However, when we’ve finished watching a class, or want to stop watching one on our tv, there is no search mechanism that allows us to find and watch something else. We have to uninstall and reinstall the app, which is a nuisance. I’ve called customer service twice, and each time had to wait over twenty minutes to speak to someone. If this isn’t resolved in a week, I’m cancelling our subscription.