Halfords Retail
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Dont Shop at Halfords
I recently purchased a Pioneer SPH-DA230DAB car radio and have had a terrible experience with my purchase. 1. It took 3 weeks before I was able to collect the item in store, it would have been faster to deliver it to my address – this I could deal with. 2. When I tried to contact the store to find out where was my item they never answered the phone – although frustrating - this I could deal with. 3. When I finally received the item I needed a special connection to connect the system to my cars reversing camera but there was none available – this I could understand. 4. The person installing the radio said it would be better off to purchase a new reverse camera to fit this system and asked me to return to Halfords and ask them had they a reverse camera to fit this item and if they didn’t return the Item. So, I drove there which is a 1 hour return journey and asked and I was told by the employee that they do not do reverse cameras for this item – so I returned my purchase. 5. On returning home I looked up online and to my dismay I discovered that they do indeed sell the reverse camera I needed for my car - Motormax Universal Reverse Camera. This is the straw that broke the camels back. Some of Halfords employees are useless and their customer Service is terrible. SHOP SOMEWHERE ELSE. Hopefully Amazon will close this crowd in another year or two.