Hyatt Hotels
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I checked into the Hyatt at 2West Bay Street on November 11, 2021: !. Door lock was out dated and needed a new battery, I had to call the customer service in the hotel to get service to get into my r
I checked into the Hyatt at 2West Bay Street on November 11, 2021: !. Door lock was out dated and needed a new battery, I had to call the customer service in the hotel to get service to get into my room. 2. TV did not work and I had to call downstairs and then go downstairs to as for a service person to fix that. 13. I had to approach the cleaning lady in the hallway for service and ask her to please clean my room, leave some wash clothes that were not thin and worn out. 3. After that degusting event, when I came back from my long day of site seeing shopping, eating, socializing with my Book Club Peers. 4. I discovered that the room was never cleaned from the last person. empty water bottles in the trash by the desk/TV long black hairs in the bath tub. Dust on the furniture where the safe and refrigerator were inside. 5. No bags for used clothing. 6. Friday night when I cam back to the room someone had came in I assume from housekeeping and just half pulled up the sheets...another turn dragged it up over the "Whatever" did not make the bed ??? 7. Concierge was Great! 8. Café was Great! 9. House Keeper said the people downstairs had given her instructions not go into the room. That I did not need or want service. 10. The lady at the front desk gave me a $50.00 credit. 11. I am a high allergic person so I asked for non-allergy room and sheets changed daily. 12. I think you need to credit my total stay, it was a Hotel Experience from Hell! Bette Bowden 728 Arden Valley Avenue Henderson NV 89011 702-538--4603 The Group I came to join and enjoy for a short week-end vacation was Literary Book Club Group, Aviva Travel, Ruth Bridges